Customer Experience Romania · Build with Heart, Scale with Mind

The journey map your board actually reads.

A modern CX journey builder: personas, stages, insights and AI-powered action plans — from blank canvas to executive-ready export in one sitting.

Magic-link sign-in · No credit card · Your data stays in your Supabase.

What's inside

Everything a CX lead needs. Nothing they don't.

Personas first

Build crisp, realistic CX personas in minutes — or let Claude fill the blanks from a one-line brief.

Stage-by-stage map

Drag-and-drop stages with customer goals, touchpoints, pain points and opportunities. Basic and advanced views.

Instant insights

Emotional curve, effort-vs-impact matrix, pain-vs-opportunity balance — live as you type.

Action plan

Turn opportunities into prioritized actions with owner, effort and impact — or generate a plan with one click.

AI co-pilot

Claude suggests pain points, strategic observations and draft action plans grounded in your data.

How AI insights work

Board-ready export

Executive summary with swimlane timeline, emotional curve and action table — export as HTML or PDF.

Built for

Three audiences, one journey tool that fits all of them

We built this with people who actually deliver CX work — not generic diagramming tools repackaged.

CX consultants

Run discovery faster, deliver crisper journey artefacts, and walk into the steering committee with a board-ready map.

  • Reusable templates per client
  • Branded HTML / PDF export
  • AI drafts to accelerate workshops
See the consultant workflow

Internal CX teams

Replace the slide deck. Keep persona, stages, friction and action plan in one living document the whole org can read.

  • Owner, KPI and priority per stage
  • Effort-vs-impact prioritization
  • Magic-link auth, RLS per user

Patient & service experience

Map sensitive end-to-end journeys — admission, treatment, discharge — with moments of truth and emotional curve baked in.

  • Moments of truth highlighted
  • Emotional curve per stage
  • Pain-vs-opportunity balance view

Start fast

Three battle-tested templates out of the box

Pre-filled personas, stages, pain points and opportunities — editable in seconds.

SaaS activation · 6 stages

Onboarding

Discovery → Sign-up → Activation → First value → Habit formation → Expansion

Open onboarding template

E-commerce · 6 stages

Purchase

Awareness → Research → Decision → Checkout → Delivery → Post-purchase

Issue resolution · 5 stages

Complaint

Issue occurs → Search for help → Contact support → Resolution → Follow-up

Why teams pick it

Built by CX practitioners, for CX practitioners

Most journey tools are generic diagramming apps. This one speaks CX — moments of truth, emotional curves, KPI per stage, effort-vs-impact prioritization.

  • Drag-and-drop stage reordering with keyboard support
  • Claude-powered pain points, insights and action plans
  • Effort-vs-impact matrix and priority distribution donuts
  • Swimlane timeline for board presentations
  • JSON, HTML and PDF export — keeps your data portable
  • Magic-link auth, row-level security per user
  • Light and dark theme — your brand colors, not ours

Pricing

Start free. Upgrade when your team grows.

Self-serve checkout is on the way. Until then, paid plans are approved manually within a day — drop us a line and we'll set you up.

Free

Available now

For solo CX leads exploring the product.

€0/mo
  • 3 journey maps
  • 1 user (you)
  • All AI co-pilot features
  • JSON, HTML & PDF export
  • $1/month AI budget

Starter

Manual approval

For solo consultants delivering CX work to multiple clients.

€29/mo

or €290/yr — 2 months free

  • 10 journey maps
  • Up to 3 teammates
  • Branded PDF / PPTX exports
  • Client workspaces & projects
  • $10/month AI budget

Pro

Manual approval

For growing CX teams running multiple journeys in parallel.

€79/mo

or €790/yr — 2 months free

  • Unlimited journey maps
  • Up to 10 teammates
  • Document & review import (AI)
  • Workspace audit log
  • $50/month AI budget

Enterprise

Contact sales

For organizations with custom limits, SSO and SLA.

Custom
  • Unlimited everything
  • SSO / SAML (on roadmap)
  • Custom AI budget
  • Priority support & SLA
  • Procurement-friendly invoicing
Build your first journey in 10 minutes

Ready to map the experience?

Start with a template, let Claude draft the pain points, and have a board-ready map before your next standup.