Help center
Quick answers and guides
Eight short articles cover the most common questions about using Journey Builder. Press ⌘ K to search.
Getting started
How workspaces, clients, and projects fit together
Three layers organize your work: a workspace is your team, a client is who the journey is for, and a project groups related journeys.
Import journey stages from a PDF, DOCX, or text file
Upload research notes, transcripts, or briefs and Claude proposes stages you can preview, edit, and merge into your journey.
How to extract all reviews from Google Maps
Step-by-step methods to pull every public review from a Google Maps business and feed them into the Reviews tab.
Collaboration
AI
AI cost tracking, monthly budget, and 80% / 100% alerts
Every AI call is logged and counted against a monthly budget. Workspaces get email alerts at 80% and 100%.
Which Claude model runs each AI feature
Cheap features use Haiku, complex synthesis uses Sonnet, and document extraction can fall back to Opus.
Exports
Account & data
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