Account & data
Export your data and request account deletion (GDPR)
Self-service JSON export plus an email-based deletion flow under GDPR Articles 15 and 17.
Last updated May 3, 2026
Journey Builder honours GDPR rights of access and erasure. Data export is fully self-service. Account deletion is handled by email during the private beta — see below.
Export your data (Article 15 — right of access)
Open Settings → Privacy & data and click Download my data (JSON). You'll get a single JSON file containing your profile, workspace memberships, every journey you authored, invitations you sent, AI usage attributed to you, and your edit history (up to 2,000 most-recent rows per category).
Workspace branding logos live in Supabase Storage and are not embedded in the JSON — request them manually if you need them.
Request account deletion (Article 17 — right to erasure)
On the same Settings → Privacy & data page, follow the email link in the "Delete your account" card. Email us from the address attached to your account so we can verify the request.
We delete every row owned by you within 30 days and confirm by email when it's done. This includes your profile, journeys you authored, invitations you sent, AI usage logs, edit history, and your auth user. Self-service one-click deletion is on the roadmap once the public-beta launch stabilises.
What stays after deletion
- Journeys created by teammates that you collaborated on — we cannot unilaterally erase shared work
- Aggregate, anonymized usage metrics that no longer reference you
- Audit log entries that mention you by id only, redacted to preserve workspace history for the remaining members
Workspace owner — what happens to teammates?
If you're the sole owner of a workspace, deleting your account deletes the workspace too. To keep the workspace alive for the team, mention in your deletion email that you'd like ownership transferred, and tell us which existing admin should become the new owner. We process that during the deletion window.
Public share links
Disable any public share links before deletion if you've shared them externally — once the journey is gone, the link 404s, but cached copies in browsers or messengers may persist.